Welcome to Jai Creations. Please read these Terms & Conditions carefully before using our website or placing an order with us.
By accessing our website, browsing our products, creating an account, or purchasing from Jai Creations, you agree to follow and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. About Jai Creations
Jai Creations is an online store offering carefully selected products to customers through our website. Throughout this document, the terms “Jai Creations,” “we,” “our,” and “us” refer to the owner/operator of this website. The terms “you,” “your,” and “customer” refer to any person who visits our website, creates an account, or purchases from us.
2. Use of Our Website
You agree to use our website only for lawful purposes. You must not use our website in any way that may damage, disable, misuse, or interfere with the website, its security, or the experience of other users.
You also agree not to copy, reproduce, sell, misuse, or exploit any part of our website, product images, content, designs, logos, or services without our written permission.
3. Product Information
We make every effort to display product details, images, prices, descriptions, sizes, colors, and availability as accurately as possible. However, slight variations may occur due to photography, screen settings, lighting, or product finishing.
Product availability may change without prior notice. We reserve the right to modify, discontinue, or limit the sale of any product at any time.
4. Pricing & Payments
All prices listed on our website are in Indian Rupees unless mentioned otherwise. Prices may change from time to time without prior notice.
We reserve the right to correct any pricing errors, product errors, or payment-related issues, even after an order has been placed. If there is any issue with your order, we will contact you before processing or cancelling it.
Payments must be completed through the payment methods available on our website. Your order will be processed only after successful payment confirmation.
5. Orders
Once you place an order, you will receive an order confirmation through email, or WhatsApp depending on the details provided by you.
Order confirmation does not mean that the order has been finally accepted. We reserve the right to cancel or refuse any order in case of product unavailability, incorrect pricing, payment issues, suspicious activity, incomplete information, or any other valid reason.
If your order is cancelled after payment, the eligible refund will be processed as per our refund policy.
6. Shipping & Delivery
We aim to dispatch and deliver orders within the estimated timeline mentioned on our website or communicated at the time of purchase. Delivery timelines may vary depending on product availability, delivery location, courier delays, public holidays, weather conditions, or other factors beyond our control.
Jai Creations will not be responsible for delays caused by courier partners or incorrect delivery information provided by the customer.
Please ensure that your shipping address, phone number, and other contact details are accurate before placing an order.
7. Returns, Exchanges & Refunds
Returns, exchanges, and refunds will be handled as per our Return & Refund Policy.
Products must be returned in unused, original, and saleable condition with original packaging, tags, invoices, and accessories, wherever applicable.
We reserve the right to reject a return or exchange request if the product is used, damaged, altered, incomplete, or does not meet our return policy conditions.
8. User Account
You may be required to create an account or provide personal details to place an order or access certain features of our website.
You are responsible for keeping your account details, login information, and password confidential. Any activity carried out through your account will be considered your responsibility.
Please inform us immediately if you believe your account has been misused or accessed without permission.
9. Accuracy of Customer Information
You agree to provide correct, complete, and updated information while creating an account, placing an order, or contacting us.
Jai Creations will not be responsible for failed deliveries, delays, or losses caused by incorrect or incomplete customer information.
10. Offers, Discounts & Promotions
From time to time, Jai Creations may offer discounts, coupon codes, promotional offers, or special deals.
These offers may be subject to specific terms, validity periods, minimum order values, product exclusions, or availability. We reserve the right to modify, withdraw, or cancel any offer at any time without prior notice.
11. Intellectual Property
All content on this website, including text, images, graphics, logos, product photos, design, layout, banners, icons, and other materials, belongs to Jai Creations or its respective content owners.
You may not copy, reproduce, distribute, modify, upload, publish, or use our website content for commercial purposes without our written permission.
12. Third-Party Links & Services
Our website may include links to third-party websites, payment gateways, courier partners, apps, or external services. These third-party platforms are not controlled by Jai Creations.
We are not responsible for the content, privacy practices, service quality, errors, delays, or actions of any third-party website or service.
13. Privacy
Your privacy is important to us. We collect and use your personal information only as required to provide our services, process orders, deliver products, communicate with you, and improve your shopping experience.
For more details, please refer to our Privacy Policy.
14. Limitation of Liability
Jai Creations will not be liable for any indirect, incidental, special, or consequential loss arising from the use of our website, products, services, delivery delays, payment issues, or third-party service failures.
Our total liability, if any, will be limited to the amount paid by you for the specific product or order related to the claim.
15. Website Availability
We try to keep our website available and running smoothly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
We may update, suspend, modify, or discontinue any part of the website without prior notice.
16. Prohibited Activities
You agree not to:
- Use the website for any unlawful or fraudulent purpose
- Upload or transmit viruses, malware, or harmful code
- Attempt to hack, damage, or interfere with the website
- Use false information while placing an order
- Misuse offers, coupons, or promotions
- Copy or misuse our content, product images, or brand identity
- Engage in any activity that affects the security or performance of our website
17. Changes to These Terms
Jai Creations reserves the right to update or change these Terms & Conditions at any time. Any changes will be posted on this page.
Your continued use of our website after any changes means that you accept the updated Terms & Conditions.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in [City, State], India.
19. Contact Us
For any questions, concerns, complaints, or support requests, you can contact us at:
Jai Creations
Email: contact@jaicreations.com